෴⚘₊˚ ꕤ෴˚₊𓋼෴ ꕤ𓍊෴˚⋆.𓇗⋆˚ ꕤ෴‧₊˚𓆑
RETURN/REFUND POLICY:
All sales are final. Relic of Gaia is not responsible for parcels once they are shipped.
Please note that we are not responsible for user error or negligence considering the delicate nature of our products. Please treat our jewelry preciously and be wary while wearing our accessories. We are also not responsible for any allergic reactions that may occur. It is your responsibility to be aware of which metals you are allergic to.
Please make sure you have input the correct address, as we will not offer refunds or replacements for delivered items. If you need to make an address change before your package is shipped, please use our contact form.
Thank you so much for shopping small and adhering to our policies, we appreciate you. If you have any questions please reach out to us via email or the contact page so we can help you. We appreciate every single one of our customers and want to make sure you are satisfied!
SHIPPING POLICY:
Ready-to-ship jewelry may take up to 5 business days to be shipped and made-to-order jewelry will take up to 4-6 weeks to be shipped.
All parcels will be shipped through ChitChats, which cooperates with registered postal services (UPS, USPS, Canada Post, etc.). you will receive a tracking number by email.
Please note that we do not cover any import fees for international orders. please check your country's policies in case of additional duties/tax charges!
If you are ordering internationally, we recommend inputting your phone number to prevent possible delays.
෴⚘₊˚ ꕤ෴˚₊𓋼෴ ꕤ𓍊෴˚⋆.𓇗⋆˚ ꕤ෴‧₊˚𓆑
TERMS OF SERVICE:
OVERVIEW
This website is operated by Relic of Gaia. Throughout the site, the terms “we”, “us” and “our” refer to Relic of Gaia. Relic of Gaia offers this website, including all intellectual property and products from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before using our website or purchasing our products. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
Our store is hosted on Big Cartel. They provide us with the online e-commerce platform that allows us to sell our products to you.
SECTION 1 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our intellectual property or products without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 2 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are not subject to return, exchange, or refund. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
SECTION 3 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the srvice.
SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that, we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 5 - THIRD-PARTY LINKS
Certain services include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 6 - PERSONAL INFORMATION
Any submission of personal information through the store is kept strictly confidential between the customer, the store, and the payment processing platforms.
Please refer to the payment processing platforms' Privacy Policy and Terms of Service for further information.
SECTION 7 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
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SECTION 8 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 9 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us through the contact form.
෴⚘₊˚ ꕤ෴˚₊𓋼෴ ꕤ𓍊෴˚⋆.𓇗⋆˚ ꕤ෴‧₊˚𓆑